Early check-in or late check-out is subject to availability.
Check-in time is 12:00 noon to 22:00; Check-out time is 12:00 noon.
It is mandatory for guests to present a valid photo identification upon check in. When you book a room over www.pinkhouse.in , an OTA or via email and phone, you agree that you understand that there are over 135 stairs to climb to get to the property, there is no parking facility and you have no problem in doing the same.
Pink House does not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.
Pink House does not guarantee that its website is free from infection by viruses and shall not be liable for any damages or loss.
Pink House is not responsible for any physical injury, theft or loss of baggage in its premises and will not be liable for any damages or loss.
No modifications in dates will be entertained seven days prior to check in.
After checking in, extension of reservations is subject to availability.
Curtailing the number of days after checking in and making a confirmed online booking is not allowed. In such a case, no refund will be issued.
During check-in, if the guest is not sure about when he/she wants to check out, the guest needs to inform the manager at the reception at least 24 hours in advance before checking out. If the guest fails to do this, the guest needs to pay the room tariff for one extra day.
First night payment for all booked rooms are non-refundable. The following refund policy is applicable only for the amount made after the first night - which will be referred below as “Booking Amount”.
For cancellations done before more than 15 days prior to check in date: 20% of booking amount will be charged.
For Cancellations done between 8 - 14 days prior to check in date: 50% of booking amount will be charged.
For cancellations done between 0-7 days prior to check in date: 100% of the booking amount will be charged.
No show policy: 100% of booking amount will be charged. The no-show policy will be applied when the guest does not show up at the hotel within 24 hours of his stipulated check in time. In such a case, the reservation will be released.
If a package is cancelled, the advance for the activities will be fully refunded but the above mentioned cancellation policy will be applied to the rooms and the the cancellation fee will be deducted from the advance paid for the package.
The no-show policy will be applied when the guest does not show up at the hotel within 24 hours of his stipulated check in time. In such a case, the reservation will be released. Exceptions can be made if the guest establishes contact with the hotel management in writing (email) before the room is released.
It is up to Pink House if it wants to inform the guest when the room is released in a case of no show.
Please note that by writing an email to us, making an advance payment or booking a room / trek / holiday with us, you accept to the following terms and conditions: