FREQUENTLY ASKED QUESTIONS
I’ve heard about the stairs that lead to the property. What is this?
Pink House is located off Jogiwara Road and one has to climb close to 135 stairs to reach the property. The stairs, streets and the main roads of Mcleodganj are currently under renovation. For people not fit enough / not willing to climb the stairs, it would be difficult.
Are the stairs worth it?
It’s because of these stairs that we are located in a peaceful pocket of Mcleodganj, away from the noise of the main road. It’s also because of these stairs, our rooms offer commanding views of the Himalayas without any obstruction from any building.
I / my co-travellers can’t climb so many stairs.
We’re sorry to hear that. If that’s the case, you could try our other hotel in Mcleodganj: Hotel Holiday Hill. This hotel is run by the Pink House management and is our family-friendly luxury hotel which is located on Jogiwara Road and has car parking space.
To know more and reserve a room, click here.
Where is Mcleodganj?
Mcleodganj is located at 1780 meters above sea level and is only 4 kilometres away from the town of Dharamsala.
How does one reach Mcleodganj?
There are four ways of reaching Mcleodganj:
Air India and Spice Jet run daily flights from Delhi to Dharamsala. However, if Dharamsala is experiencing iffy weather, these fligths tend to get delayed / cancelled. We help arrange taxis from the airport to Pink House and vice-versa.
The most comfortable way to reach Mcleodganj and experience the beautiful Himalayas is to drive through the roads. By taxi, Mcloedganj is an 8-10 hour drive from Delhi and a 6-8 hour drive from Manali / Shimla. Pink House has its own set of comfortable cars and reliable drivers that would pick you up from any destination in North India.
Daily overnight air-conditioned and non-air conditioned deluxe buses run from Delhi / Manali / Shimla to Mcleodganj / Dharamsala. Contact us to book your bus tickets.
The closest railway station is Pathankot (Station code: PTK / PTKC). From Pathankot to Mcleodganj, it is a 2 hour drive by taxi and a 4 hour commute by bus. Contact us if you need help in arranging a taxi from the railway station.
We have four types of rooms available: Standard, deluxe, Super Deluxe and Luxury.
What’s the difference between the room types?
The only difference is the view of the Himalayas from your room. Better the room, better the view.
What amenities are there in the room?
All our rooms are medium sized, have a TV, double bed, private balcony, attached hot shower and are powered by free Wi-Fi.
Is Wi-Fi available at the hotel?
Yes, all room in Pink House are powered by free Wi-Fi
How many people can stay in one room?
A maximum of 3 people can stay in each room. However, the third person will be charged as an extra person and is entitled to an extra mattress only.
Do you have onsite laundry service?
Yes, we provide a reliable laundry service and great prices. Drop your laundry in the morning before 10 and pick it up in the evening.
Does your hotel offer Currency Exchange?
Yes, we do. Contact the reception for help.
Can baggage be stored at the hotel?
Yes, we have a safe storage facility at the hotel.
Is a doctor available at the hotel?
A doctor can be made available to your room with prior notice.
Where is Pink House located?
Pink House is located off Jogiwara Road. It is about 800 meters (8-10 minute walk) from the main square / bus stand.
Are there any landmarks close by?
Pink House is located very close to the post office on Jogiwara Road.
Another famous landmark is the Yongling School.
How far is Pink House from the restaurants and shopping centres?
Most of the famous restaurants / shops are located around the main square. From Pink House, it’s only an 8-10 minute walk.
How far is Pink House from the Dalai Lama Temple?
Pink House is only a 10 minute walk away from the Dalai Lama Temple.
How far is Bhagsu?
Bhagsu is a 10 minute drive away from Pink House. By walk, it takes about 25-30 minutes.
What time is your Check-in and Check-out time?
Check-in time is 12:30 and Check-out time is 12 noon.
Do you accommodate Early Check-in and Late Check-out?
Yes, but it is subject to availability. If you want to check in a few hours early or stay for a few hours longer, you could opt to pay 50% of the room rent and keep the room reserved.
Does my room reservation require any guarantee?
Yes. You could confirm your booking by paying securely on our website.
Are your prices fixed?
Our prices are usually fixed throughout the year. However, these rates can be modified for certain dates in the year. Please check with us for our latest prices.
Can I expect any discount?
Discounts may be offered only to guests who intend to stay for at least a month or longer.
How about I book months in advance? Does that make me eligible for a discount?
If you book for the peak season in advance, you are eligible for our best prices.
How do I cancel my hotel reservation?
You could drop us an email on [email protected] regarding the cancellation. Based on our cancellation policy, your payment will be refunded.
What is the cancellation policy?
First night payment for all booked rooms are non-refundable.
For cancellations done before 15 days prior to check in date: 20% of booking amount will be charged.
For Cancellations done before 7 days prior to check in date: 50% of booking amount will be charged.
No show policy: 100% of booking amount will be charged.
The no-show policy will be applied when the guest does not show up at the hotel within 24 hours of his stipulated check in time. In such a case, the reservation will be released. Exceptions can be made if the guest establishes contact with the hotel management in writing (email) before the room is released.
It is up to Pink House if it wants to inform the guest when the room is released in a case of no show.
Can I modify my dates after making a confirmed booking?
No modifications in dates will be entertained seven days prior to check in.
After checking in, extension of reservations is subject to availability.
Curtailing the number of days after checking in and making a confirmed online booking is not allowed. In such a case, no refund will be issued.
During check-in, if the guest is not sure about when he/she wants to check out, the guest needs to inform the manager at the reception at least 24 hours in advance before checking out. If the guest fails to do this, the guest needs to pay the room tariff for one extra day.
Does your hotel provide parking?
No. Pink House is located off the main road and there is no parking available.
I’m coming by my own car. Where do I park it?
Mcleodganj has a safe public parking space that is maintained by the government. It is located 1 kilometre away from Pink House.
Can I use Credit / Debit cards to book a room online?
Yes, you can securely pay online on our website to book a room
Can I use Credit / Debit cards to pay at the reception?
No. We currently do not have this facility. We accept only cash.
Are there any ATMs nearby?
Yes, for your benefit, there are many ATMs close to Pink House from where you can withdraw cash.
Do you accept foreign currency?
We prefer payment in Indian Rupees but in an exceptional case, the management may or may not choose to accept foreign currency.
Does Pink House offer Currency Exchange?
Yes, we do. Contact the reception for help.
Mcleoodganj Weather (April – June)
Average High: 23 C
Average Low: 17 C
Days are pleasant and dry; nights are cool.
Carry some cotton clothes, sunscreen and a light sweater for the occasional nippy night.
Mcleodganj Weather (July – September)
Average High: 24 C
Average Low: 16 C
It’s monsoon and it rains almost every day for a few hours. Days tend to get foggy.
Remember to bring your rain-gear.
Mcleodganj Weather (October – November)
Average High: 18 C
Average Low: 12 C
Post Monsoon, we have more days of sun but the weather begins to dip as we move towards winter. Carry some light woollens if you are not a big fan of the cold.
Mcleodganj Weather (December – March)
Average High: 14 C
Aveage Low: 5 C
Cold days and chilly nights. Expect some occasional snow too.
Carry your woollens.
AIRPORT / RAILWAY STATION TAXI PICKUP
Do you provide pick up from Dharamsala / Delhi / Chandigarh airport or Pathankot Railway station?
Yes, we do. Just drop us a mail with your flight / train details and a comfortable car and a reliable driver will wait for you at the airport / railway station.
How long will it take?
From Dharamsala airport, it is a half an hour drive.
From New Delhi airport, it is a scenic drive which takes about 8-10 hours.
From Chandigarh airport, it takes about 6-8 hours to reach Mcloedganj.
From Pathankot railway station, it is a 2 hour drive.
What is the cost?
The price is determined by the type of car and current fuel prices. Please contact us for the latest prices.
RESTAURANT AND FOOD
Do you have a restaurant at Pink House?
Yes, our famous rooftop café and in-house lounge offers delicious multi-cuisine food.
What are the timings?
The restaurant and café is open from 7 AM to 11 PM everyday.
Can I have the food served at my room?
Absolutely. You could eat your food in your room, your private balcony, in our café or on our rooftop.
What type of food do you offer?
Click here to view our menu.
What’s there to see and do in Mcleodganj?
Mcledodganj is the home of the Dalai Lama and is a melting pot of global cultures. Apart from natural stunning landscapes, there are lots of Buddhist Monasteries, Hindu Temples and museums to explore. Click here for a list of things to see and do in Mcleodganj and around.
Does Pink House arrange sightseeing drives?
Yes. Pink House has its own set of cars and knowledgeable drivers who would take you around. You could choose the places you’d like to see and customize your sightseeing drive.
What are these offbeat holidays you talk about?
At Pink House, we have started our in-house startup called Holidaychai. We promote places that are off the beaten path and are hidden from typical tourists.
These places include those around Mcloedganj, Shimla, Manali, Spiti, Ladakh and Kashmir.
Contact us if you have an open schedule and want to explore these places from 2 days to 2 months!
Where is Triund?
Trund is a famous ridge from where one gets to see fantastic views of the Dhauladhar range of the Himalayas and the Palampur Valley. It is a 9 kilometre trek from Mcleodganj. If you are short on time, you could drive up to Galu Temple (the starting point of the trek). From there, it becomes a 4 kilometre trek.
How long would it take me to reach Triund?
If you start from Mcleodganj, it would take you about 4-5 hours to reach Triund. If you choose to start from Galu Temple, you could make it in about 3 hours.
Do I need a guide to reach Triund?
If you’re an experienced trekker, then you can do it on your own and you would not need a guide. However, having a guide helps as he would help you navigate trails hidden to most tourists. Pink House knows some reliable and trustworthy guides and would be happy to help connect you with them.
Is it safe to camp at Triund?
Yes, absolutely. A lot of trekkers camp at Triund and it is safe.
Could you help me camp at Triund?
Yes. Pink House has its own state-of-the-art camping equipment with comfortable and warm sleeping bags. Click here to book this activity.
Do you organise treks in the Himalayas?
At Pink House, we run our startup – Holidaychai. We organise all grades of treks in the Himalayan states of Himachal Pradesh, Kashmir and Ladakh.
What sort of treks are these?
Click here to explore the various trekking routes.
Are they safe?
Our camping equipment is state-of-the-art and comfortable and our guides are reliable and trustworthy. Yes, these treks are safe.
Yes, we do. On check-in, you will be eligible to discount coupons which you could use for a variety of outdoor activities including sightseeing drives, trekking and paragliding.
- 46TERMS AND CONDITIONS FOR HOTEL PINK HOUSE Early check-in or late check-out is subject to availability. Check-in time is 12:00 noon to 22:00; Check-out time is 12:00 noon. It is mandatory for guests to present a valid photo identification upon check in. When you book a room over www.pinkhouse.in ,…
- 33ABOUT US Rated as one amongst the best hotels in Mcleodganj, Pink House is a family run budget guest house that has been delivering smiles to thousands of its guests for over seven years. Located off the main road, away from the hustle-bustle of the market, Pink House is nestled…
- 33"One of the Best Budget Mcleodganj Hotels." We don’t claim that. Our guests say that. For the last seven years, the Pink House is a Mcleodganj hotel that has been home to tens of thousands of people from all over the world. Why? Because at Pink House, unlike conventional…