Frequently Asked Questions


Pink House is located off Jogiwara Road and one has to climb close to 135 stairs to reach the property. The stairs, streets and the main roads of Mcleodganj are currently under renovation. For people not fit enough / not willing to climb the stairs, it would be difficult.

It’s because of these stairs that we are located in a peaceful pocket of Mcleodganj, away from the noise of the main road. It’s also because of these stairs, our rooms offer commanding views of the Himalayas without any obstruction from any building.

We’re sorry to hear that. If that’s the case, you could try our other hotel in Mcleodganj: Hotel Holiday Hill. This hotel is run by the Pink House management and is our family-friendly luxury hotel which is located on Jogiwara Road and has car parking space.

Mcleodganj is located at 2080 meters above sea level and is only 4 kilometres away from the town of Dharamsala.

There are four ways of reaching Mcleodganj:

Air:

Air India and Spice Jet run daily flights from Delhi to Dharamsala. However, if Dharamsala is experiencing iffy weather, these fligths tend to get delayed / cancelled. We help arrange taxis from the airport to Pink House and vice-versa.

Taxi:

The most comfortable way to reach Mcleodganj and experience the beautiful Himalayas is to drive through the roads. By taxi, Mcloedganj is an 8-10 hour drive from Delhi and a 6-8 hour drive from Manali / Shimla. Pink House has its own set of comfortable cars and reliable drivers that would pick you up from any destination in North India.

Bus:

Daily overnight air-conditioned and non-air conditioned deluxe buses run from Delhi / Manali / Shimla to Mcleodganj / Dharamsala. Contact us to book your bus tickets.

Train:

The closest railway station is Pathankot (Station code: PTK / PTKC). From Pathankot to Mcleodganj, it is a 2 hour drive by taxi and a 4 hour commute by bus. Contact us if you need help in arranging a taxi from the railway station.

A maximum of 3 people can stay in each room. However, the third person will be charged as an extra person and is entitled to an extra mattress only.

Yes, we provide a reliable laundry service and great prices. Drop your laundry in the morning before 10 and pick it up in the evening.

Yes, we do. Contact the reception for help.

Yes, we have a safe storage facility at the hotel.

A doctor can be made available to your room with prior notice.

Check-in time is 12:30 and Check-out time is 12 noon.

Yes, but it is subject to availability. If you want to check in a few hours early or stay for a few hours longer, you could opt to pay 50% of the room rent and keep the room reserved.

Yes. You could confirm your booking by paying securely on our website.

Our prices are usually fixed throughout the year. However, these rates can be modified for certain dates in the year. Please check with us for our latest prices.

Discounts may be offered only to guests who intend to stay for at least a month or longer.

If you book for the peak season in advance, you are eligible for our best prices.

You could drop us an email on [email protected] regarding the cancellation. Based on our cancellation policy, your payment will be refunded.

First night payment for all booked rooms are non-refundable.

For cancellations done before 15 days prior to check in date: 20% of booking amount will be charged.

For Cancellations done before 7 days prior to check in date: 50% of booking amount will be charged.

No show policy: 100% of booking amount will be charged.

The no-show policy will be applied when the guest does not show up at the hotel within 24 hours of his stipulated check in time. In such a case, the reservation will be released. Exceptions can be made if the guest establishes contact with the hotel management in writing (email) before the room is released.

It is up to Pink House if it wants to inform the guest when the room is released in a case of no show.

First night payment for all booked rooms are non-refundable.

For cancellations done before 15 days prior to check in date: 20% of booking amount will be charged.

For Cancellations done before 7 days prior to check in date: 50% of booking amount will be charged.

No show policy: 100% of booking amount will be charged.

The no-show policy will be applied when the guest does not show up at the hotel within 24 hours of his stipulated check in time. In such a case, the reservation will be released. Exceptions can be made if the guest establishes contact with the hotel management in writing (email) before the room is released.

It is up to Pink House if it wants to inform the guest when the room is released in a case of no show.

No modifications in dates will be entertained seven days prior to check in.
After checking in, extension of reservations is subject to availability.

Curtailing the number of days after checking in and making a confirmed online booking is not allowed. In such a case, no refund will be issued.

During check-in, if the guest is not sure about when he/she wants to check out, the guest needs to inform the manager at the reception at least 24 hours in advance before checking out. If the guest fails to do this, the guest needs to pay the room tariff for one extra day.

No. Pink House is located off the main road and there is no parking available.

Mcleodganj has a safe public parking space that is maintained by the government. It is located 1 kilometre away from Pink House.

Yes, you can securely pay online on our website to book a room

No. We currently do not have this facility. We accept only cash.

Yes, for your benefit, there are many ATMs close to Pink House from where you can withdraw cash.

We prefer payment in Indian Rupees but in an exceptional case, the management may or may not choose to accept foreign currency.

Average High: 23 C

Average Low: 17 C

Days are pleasant and dry; nights are cool.

Carry some cotton clothes, sunscreen and a light sweater for the occasional nippy night.

Average High: 24 C

Average Low: 16 C

It’s monsoon and it rains almost every day for a few hours. Days tend to get foggy.

Remember to bring your rain-gear.

Average High: 18 C

Average Low: 12 C

Post Monsoon, we have more days of sun but the weather begins to dip as we move towards winter. Carry some light woollens if you are not a big fan of the cold.

Average High: 14 C

Aveage Low: 5 C

Cold days and chilly nights. Expect some occasional snow too.

Carry your woollens.

Yes, we do. Just drop us a mail with your flight / train details and a comfortable car and a reliable driver will wait for you at the airport / railway station.

How long will it take?

From Dharamsala airport, it is a half an hour drive.

From New Delhi airport, it is a scenic drive which takes about 8-10 hours.

From Chandigarh airport, it takes about 6-8 hours to reach Mcloedganj.

From Pathankot railway station, it is a 2 hour drive.

What is the cost?

The price is determined by the type of car and current fuel prices. Please contact us for the latest prices.

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